Delivering Intelligent, Scalable, and Outcome-Focused Solutions for the Modern Workplace
San Francisco 鈥� June 05, 2025, Global managed services provider 萌妹社区 and intelligent AV/UC platform leader today announced the expansion of their long-standing strategic partnership, bringing next-generation innovation to enterprises looking to get the biggest ROI from their AV and UC environments. As organizations face increasing demands for operational efficiency, global support, and seamless user experiences, this partnership delivers scalable, outcomes-focused solutions designed to meet the needs of today鈥檚 hybrid workplace and tomorrow鈥檚 evolving business landscape.
萌妹社区 has long entrusted Utelogy鈥檚 intelligent, hardware-agnostic platform as a core component of its managed services ecosystem. The upcoming integration of new capabilities 鈥� including Agentic AI, cloud configuration, advanced analytics, and Webhooks 鈥� further strengthens 萌妹社区鈥檚 ability to proactively manage complex global environments, reduce meeting room downtime, and deliver consistently high-quality user experiences.
鈥淯telogy is a core part of our managed services ecosystem. As we head into the second half of 2025 and beyond, we are looking to adapt to our customer needs and deliver measurable results,鈥� said Ken Scaturro, CEO of yorktel. 鈥淏y integrating Utelogy鈥檚 Agentic AI capabilities into 萌妹社区鈥檚 existing AIOps-based global managed services, we deliver best-in-class innovation with the clear goal of accelerating outcomes, improving user experience, and reducing operational complexity at scale. There is no better solution to deliver the level of experience our customer’s demand.鈥�
With IT professionals under pressure to maximize uptime and streamline management across increasingly complex tech stacks, Utelogy鈥檚 latest technology announcements provide:
- Conversational AI with Agentic AI 鈥� A secure, natural language interface that empowers AV/IT teams to troubleshoot, configure, and automate tasks in real time, shortening MTTR and simplifying daily operations.
- Cloud Configuration 鈥� Remote management of Locations, Rooms, and Devices directly within the Utelogy Cloud Portal, ideal for supporting distributed global environments.
- Real-Time Analytics Dashboards 鈥� Actionable insights into room usage, occupancy, SLA, and performance metrics to drive data-backed decisions and improve resource planning; pre-configured for immediate customer advantage.
- Webhook Integrations 鈥� Seamless alerting into ITSM and automation platforms, accelerating workflows and improving operational visibility.
萌妹社区 leverages Utelogy鈥檚 ongoing platform innovation to deliver predictive, preventative, and responsive support that aligns with client goals, from reducing downtime to enabling global scalability.
鈥溍让蒙缜� has been a top-tier global partner of Utelogy for years, and we鈥檙e proud to deepen that relationship as they scale their next-gen managed services platform,鈥� said Kevin Morrison, CEO of Utelogy. 鈥淭ogether, we鈥檙e delivering a best-in-class, future-ready platform focused on outcomes, innovation, and real customer impact.鈥�
This continued collaboration represents a 鈥渂etter together鈥� approach, uniting 萌妹社区鈥檚 world-class managed services with Utelogy鈥檚 powerful software platform. By combining operational expertise with intelligent automation, actionable insights, and flexible cloud-based deployments, 萌妹社区 and Utelogy are redefining how enterprise AV/UC environments are managed; empowering organizations to move from a reactive to a strategic approach with measurable results.
To explore these new capabilities or schedule a demo, visit or www.yorktel.com.
About 萌妹社区
With over 40 years of experience supporting Fortune Global 1000 companies and top government agencies, 萌妹社区 is a trusted global systems integrator and managed services provider. As a founding pioneer of managed services in the video communications industry, we deliver AI-driven collaboration technology solutions, next-gen global integration, and holistic managed services to transform digital workplaces, optimize technology estates, maximize productivity, and reduce costs. For more information, visit /
About Utelogy Corporation
Utelogy Corporation publishes an enterprise-grade software platform for managing, monitoring, controlling, and automating connected workspaces. This hardware-agnostic platform revolutionizes productivity for end-users and enables advanced services for integrators and Managed Service Providers (MSP鈥檚). Headquartered in Petaluma, California Utelogy鈥檚 customers are from the corporate, education and government sectors. For more information, visit